How Much is Shipping?
Shipping costs vary depending on the items that are in your cart. You can view your shipping costs before you proceed to purchase. From time to time we offer free shipping promotions, so be sure to sign up for our newsletter as our sales are announced via our newsletter and social media pages.
When will I get my order?
It take 4-7 business days to process, package and ship your order. All items in your order are made-to-order, meaning we produce your items specifically for you when you order. We do not hold excess inventory or stock. Please allow up to one week your items to ship and 2-5 additional days transit time (from the day it ships) for delivery.
If the item shows as "Backorder Now", it will ship approximately 2 1/2 weeks after ordered. Due to weight, backpacks are typically shipped Priority Mail and take about 2 to 3 business days to arrive (domestically) once they leave our studio.
When your order has shipped, you will receive a shipping confirmation email that will include your order information and your tracking number. You will also receive delivery confirmation.
We accept returns for a refund or exchange within 15 days of receipt. Items must be unworn and unwashed. Customers are responsible for the cost of returning items, unless the reason for the return is the fault of Izzy & Liv (wrong item sent).
Exchange requests incur a $4.95 restocking and reshipping fee
Personalized/Custom and Clearance items are final sale.
*Please Note: Ladies fit tees have a smaller/tighter fit vs. Unisex tees which are larger and more relaxed. We recommend going up a size when purchasing a Ladies fit tee. Most customers have stated the Ladies fit "runs small".